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Privacy Policy

Patong Lodge Hotel Company Limited or Patong Lodge Hotel Phuket will protect your personal information in accordance with all relevant laws and process regarding your personal information accordingly this privacy policy.

We strictly collect your personal information once you access our property, our website platform or any services available on our authorised applications. Any voluntarily participated personal information are automatically considered that you agree to all terms and conditions associated with this privacy policy, covering the following details:

Personal Information Collection

Patong Lodge Hotel Phuket will collect your personal information we consider necessary for us that you have voluntarily provided by interacting with us through our services, including, but not limited to, guest registration, enquiries, reservations, guest services, online service and transactions.

You may choose not to submit your personal information to us, but this can result in us not being able to provide certain information, and/or services to you.

Purpose of Personal Information Processing

Patong Lodge Hotel Phuket may use or process your personal information as necessary to contact or provide services to you, including to inform you of details regarding subscription services, to achieve the research or statistics and to further develop and improve our services.

Personal Information Disclosure

Patong Lodge Hotel Phuket may disclose your personal information gathered by us to third parties in the following circumstances:

  1. We reserve the right to disclose or transfer your personal information to certain third parties involved in providing services to you, including tour operators, travel agencies, online payment service providers, and other companies associated with the services of Patong Lodge Hotel Phuket.
  2. We may also use third-party partners for internal analysis to manipulate data, improve to either user experiences on any of our authorised platforms and/or capabilities of marketing. In this connection, therefore, the third-party organisation may have access to the necessary information in line with related regulations regarding the protection of personal information.
  3. We may transfer or share your personal information to other person’s legitimate interest or for the purposed of the public interests, including to prevent fraud/data breaches/cyber attacks and judicial proceeding.
Links to Third-Party Sites

Our websites may contain links that are connected with other websites if you visit such websites. This privacy policy does not cover and we will not be responsible for any loss or damages to your personal information arising from the actions performed that break the privacy practices of such websites.

Period of Information Retention

Patong Lodge Hotel Phuket will retain your personal information as long as the objectives of personal data collection and purposes of personal information processing explained in this privacy policy are concerned, or under the rule of law, or litigation purpose.

Security of Your Personal Information

Patong Lodge Hotel Phuket deploy technical measures and apply appropriate administrative and procedural security measures as required by the applicable laws, in an attempt to safeguard your personal information from unauthorised or unlawful, access to, use, alteration, correction or disclosure of your personal information. No such measure is ever perfect, occasionally, there might be specific errors beyond our control. Therefore, we do not guarantee and we make no representation as to the efficacy of the measures used to safeguard your personal information.

Individual Rights Under Our Privacy Policy

You reserve the right to request for verifying copies of original documents, and correcting or completing your inaccurate/incomplete personal information. Also, you have all other rights enforced by the data privacy law, if you desire to deploy these rights, the request for access must be submitted and be sent via the following channels:

To Contact Us

The request for access to your rights enforced by the data privacy law must be done in writing and be submitted with a copy of your identification. The attached documents can be sent or mailed to the following address:

Patong Lodge Hotel

284/1 Prabaramee Road, Patong Beach, Kathu District, Phuket Province 83150,Thailand
If you have any questions or suggestions concerning our privacy policy. Please contact us at email: [email protected]

Phone Number: 076 341 020 (to 4)

Changes in Privacy Policy

We may revise and update this privacy policy from time to time without prior notice in order to act relating to changes in current circumstances, suggestions, and law. This shall be deemed that any user who continues to access our platform hereby agree implicitly to abide by such change. Therefore, we suggest you read our latest terms and conditions every time you visit our property, our website platform or any services available on our authorised applications.

This privacy policy is effective on June 1st, 2022